Tiffany & Co. Review

Three years ago, my significant other and I went into Tiffany and I chose a silver Somerset mesh pendant with diamonds and an accompanying necklace as my birthday present. The total cost was about $850.00. I had worn that pendant probably about 8 times, and each time I have had to have it professionally polished at Tiffany's because I was unable to get the tarnished brown look out at home using regular silver jewelry polish. Not only was the mesh pendant tarnished looking after every wear, but it also had a darkened, uneven colouring to it.

Check out the Somerset pendant after a cleaning and one wear: http://goo.gl/83bDX

The internet is littered with people who have purchased Tiffany Somerset mesh jewelry and are unable to clean and polish it themselves back to brilliance. Check this forum out: http://goo.gl/HuiJb.

UPDATE: April 4, 2012

Tiffany's on Bloor St. W. in Toronto was very gracious about my complaint about the care requirements of the pendant, and the easy tarnishing.

I met with Jessica today at the store and both she and Natasha helped me find a pendant and necklace I loved, AND I was given the new necklace and pendant as an exchange at the full value of the 3 yr old product!

Can't get much better than that. My faith in great customer service, and Tiffany & Co. as a brand has been restored.

This review can also be found on Yelp: http://goo.gl/VBSju