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TravelReviewed February 2, 2024

Residence Inn by Marriott New Brunswick Tower Center Blvd. Review

6 Tower Center Blvd, East Brunswick, NJ, United States

2/5 Not Recommended

Marriott Residence Inn in Moncton, New Brunswick
Dec 12,2023 - Jan 29, 2024

The Marriott Residence Inn in Moncton, NB , where faux luxury meets a touch of home-style dysfunction.

Imagine our surprise when our most recent work-related six-week stay in room 627 turned into an unexpected adventure in domestic troubleshooting. First off, the stove seemed to have taken a vow of non-cooperation, stubbornly refusing to perform its basic duties. Then, there was the leaky fridge, which evidently decided to join the stove in rebellion and needed a swift replacement. Not to be outdone, the waterlogged dishwasher threw in its towel, demanding a replacement of its own.

The pièce de résistance, however, was the king mattress. It had seen better days, sinking into despair and requiring a makeshift solution involving a board cut to size and slipped underneath, in a vain attempt to restore its former glory. The non-supportive couch, not wanting to feel left out, followed suit.

Weekends brought their own special kind of joy, with the hotel hallways transforming into a playground for the under-12 set. Impromptu hockey games and marathons, complete with screaming and stairwell races, as well as inebriated and absentee parents, added that special zest to our stay. Emailed complaints to the ever-surprised hotel manager, May Lee, were met with solutions that seemed as temporary as they were incredulous, as if each complaint was a novel revelation to her.

In essence, the Marriott Residence Inn in Moncton, NB offered a sturdy exterior with a hostel-like interior experience, lacking in the quality control one would expect of a North American hotel. It was an establishment where the unexpected became the norm, and the norm was anything but expected.

On a brighter note, the front desk staff and maintenance personnel were accommodating, and pleasant to deal with. They all deserve a raise.