iFLY Oakville Indoor Skydiving Review

UPDATED on Dec 8 2016 (see the bottom)

I was given the IFLY Toronto skydiving intro as a gift (3 flights in the session) the first time around and enjoyed it. That would have been the end of it, but...

I was misled by Adrian (who no longer works for them) into purchasing the ever-present end of session sales pitch of buying more flights "and the next time you'll be taken to the top". During the second set of three flights I went to, Sebastian was the certified instructor.  I was put in a group with all beginners, but he promised to teach me some tricks and take me to the top. Well, he didn't and after swinging around several 7-10 year olds, said his shoulder was hurting him.  So I again I was conned into buying the ever present 6 flight sales pitch option after again being told that I could be taken to the top for sure on the next session.  I bought it hoping that I would not be scammed. However, I have been calling IFLY to arrange for a certified instructor (I realize now that there are not many) who will be able to make my experience less underwhelming, and I've had no luck.

So I sent an email to IFLY on Nov 27th 2016 to help with my issue. Nathalie from Customer Service responded and said that "flying with the flyers are at the discretion of the instructor and/or iFLY Toronto". They are unable to guarantee anything.

So the instructors and their end of session sales pitches are basically lying. They tell you that you will be taken to the top next time around and learn new tricks, but it's all an effort to get your money, because later on customer service can tell you it's not guaranteed.

IFLY says it does not give refunds, but I can't even transfer my $115 to someone else unless they have bought the $72 intro package first.

This place is a joke, and unless you're willing to shell out some serious money to learn the fine art of skydiving in a wind tunnel, I implore you to just leave it alone after the first intro package.

UPDATE Dec 2 2016: Dawn another customer service rep has agreed to set up a date next week for the experience I am looking for. I'll report back with an update afterwards.

UPDATE Dec 8 2016: Finally taken to the top by a very capable Lorenzo. An exhilarating experience. All the adults and kids in our group who Lorenzo thought were relaxed enough were also taken to the top and it was their FIRST TIME out at iFLY. Make sure you get your money's worth and go early on a weekday with either Lorenzo or Chris if you want the same experience.